Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual page 665

MERLIN LEGEND Communications System Release 5.0
System Programming 555-650-111
4 Programming Procedures
QCC Optional Features
QCC Operator to Receive Call Types
Use this procedure to specify which QCC operators receive the following types of
calls:
Dial 0 calls (internal calls to the system operator)
DID calls to invalid destinations (unassigned extension numbers)
Calls to the Listed Directory Number (extension for the QCC queue)
Calls programmed to return to the QCC queue (returning from directing,
camped-on, held calls, and operator parked calls)
Group Coverage calls
Forward/Follow Me calls
The QCC queue can be a receiver for the maximum number of coverage
groups (30).
Summary: QCC Operator to Receive Call Types
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
System Manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
QCC operator receives the following calls:
Dial 0
Unassigned DID
Listed Directory Number
Returning
Not applicable
Yes
No
Operator Queued Call
type Dial coverage group no.
Operator
ext. no.
Enter Exit
Select a call type
group no. Type ext.
no.
4
4
Select a call
Call Types
Exit Exit Exit
Type coverage
Issue 1
June 1997
Page 4-258
Dial
Enter
Exit