Service and diagnostics
18.13 Remote diagnostics
18.13
Remote diagnostics
18.13.1
Adapting remote diagnostics
Depending on the operating mode, the initiative for remote diagnostics comes from the
service provider or from the controller.
If the initiative comes from the controller, the "Request remote diagnostics" softkey is set-up.
The display of the "Request remote diagnostics" softkey is defined in the "tcu.ini" file under
the [PINGSERVICE] section.
● Variable PingServiceMode
0 = disable
1 = enable
In additional variables of this section, the data for the request telegram for service should be
set.
● Variable PingServerIP
IP address of the service provider to which the request telegram should be sent, e.g.
PingServerIP = 128.45.234.19
● Variable PingTransmissionData
A text that should be sent out as data content in the request telegram,
e.g. PingTransmissionData = help at machine 35
● Variable PingTransmissionPeriod
The length in minutes that the telegram should be sent,
e.g. PingTransmissionPeriod = 5
● Variable PingTransmissionInterval
Duration in seconds after which send is repeated,
e.g. PingTransmissionInterval = 15
● Variable PingServerPor
Port number of the Ping service with the manufacturer,
e.g. PingServerPort=6201
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Commissioning Manual, 03/2013, 6FC5397-1DP40-3BA1
SINUMERIK Operate (IM9)