Controlling The Features Your Users Can Access; System-Wide Settings - Avaya Communication Manager Administrator's Manual

Controlling the features your users can access

Avaya Communication Manager offers a wide range of features and functions. Some of these
you can administer differently from one user to the next. For example, you can give one user a
certain set of telephone buttons, and the next user a completely different set, depending on
what each person needs to get his/her job done. You decide on these things as you administer
the telephones for these individuals. Refer to
more information.
You can also establish classes of service (COS) to control the Communication Manager
features that users can access. For example, you can permit users to forward their calls, or
restrict them from placing priority calls. Once you have set permissions for a class of service,
you assign this COS to a user's telephone or other device.
Classes of service are very similar to classes of restriction. COR and COS do not overlap in the
access or restrictions they control.
Class of service and class of restriction give you great flexibility with what you allow users to do.
If you are in doubt about the potential security risks associated with a particular permission,
contact your Avaya technical support representative.

System-wide settings

There are some settings that you enable or disable for the entire system, and these settings
effect every user. You might want to look over the various System Parameters screens and
decide which settings best meet the needs of your users.
To see a list of the different types of parameters that control your system, type display
system-parameters. Press Help. You can change some of these parameters yourself. Type
change system-parameters. Press Help to see which types of parameters you can
change. In some cases, an Avaya technical support representative is the only person who can
make changes, such as to the
Type list usage to see all the instances of an object, such as an extension or ip address, in
your system. This is useful when you attempt to change administration and receive an "in use"
error. See Maintenance Commands for Avaya Communication Manager, Media Gateways and
Servers, 03-300431, for more information.
This chapter offers a few examples of how you establish these system-wide settings. The
Screen Reference
use them.
System-Parameters Customer-Options
contains explanations of each of the system parameters screens, and how to
Controlling the features your users can access
Telephone Feature Buttons Table on page 132 for
screen.
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