HayssenSandiacre Ultima SV 12-19HR Instruction Manual page 339

Error
Problem
Code
09 Bus Undervoltage
10 Bus Overvoltage
11 IllegalHall State
12 Home Search Failed
13 Home Position in Limit
14 SERCOS or DeviceNet Com-
munications Network problem
15 Excessive Electrical Cycle
Length
16 Software Overtravel (SERCOS
only)
17 User-Specified Current Fault
18 Overspeed Fault
19 Excess Position Error
U l t i m a S V
Probable Cause
Low AC line/AC power input
Excessive regeneration of
power
When the motor is driven by an external
mechanical power source, it may regen-
erate too much peak energy through the
Ultra3000's power supply. The system
faults to save itself from an overload.
Incorrect phasing
Bad connections
Home sensor and/or marker is
outside the overtravel limits
Home sensor, marker, or final
home position exceeds a hard-
ware overtravel limit
SERCOS or DeviceNet com-
munications network is broken
Electrical cycle length exceeds
maximum lines per electrical
cycle
Programmed overtravel limit
has been exceeded
User-Specified average current
level has been exceeded
Motor speed has exceeded
125% of maximum rated speed
Position error limit was
exceeded
H A Y S S E NSA N D I AC R E
Corrective Action
• Verify voltage level of the
incoming AC power
• Check AC power source for
glitches or line drop
• Install an uninterruptible
power supply (UPS) on your
AC input
• Change the deceleration or
motion profile
• Use a larger system (motor
and Ultra3000)
• Use a resistive shunt
• If a shunt is connected, verify
the wiring is correct and shunt
fuse is not blown
Check the Hall phasing
• Verify the Hall wiring
• Verify the 5V power supply to
the encoder
• Check wiring
• Reposition the overtravel lim-
its or sensor
• Reposition the overtravel lim-
its or home sensor
• Adjust the final home position
Troubleshoot SERCOS or
DeviceNet communications
Replace the linear motor/
encoder
• Verify motion profile
• Verify overtravel settings are
appropriate
Increase to a less restrictive
setting
• Check cables for noise
• Check tuning
• Increase the feedforward gain
• Increase following error limit
or time
• Check position loop tuning
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