Getting Help - Cabletron Systems CSMIM-T1 Administrator's Manual

Getting Help

If you need additional support related to this device, or if you have any
questions, comments, or suggestions concerning this manual, contact
Cabletron Systems Technical Support:
Phone
CompuServe
Internet mail
FTP
Login
Password
BBS
Modem setting
For additional information about Cabletron Systems products, visit our World
Wide Web site: http://www.cabletron.com/
Before calling Cabletron Systems Technical Support, have the following
information ready:
A description of the failure
A description of any action(s) already taken to resolve the
problem (e.g., changing mode switches, rebooting the unit,
etc.)
A description of your network environment (layout, cable type,
etc.)
Network load and frame size at the time of trouble (if known)
The serial and revision numbers of all Cabletron Systems
products in the network
The device history (i.e., have you returned the device before,
is this a recurring problem, etc.)
Any previous Return Material Authorization (RMA) numbers
CSMIM/Micro-CS Management Application Guide
(603) 332-9400
Monday – Friday; 8
GO CTRON from any ! prompt
support@ctron.com
ctron.com (134.141.197.25)
anonymous
your email address
(603) 335-3358
8N1: 8 data bits, 1 stop bit, No parity
. . – 8 . . Eastern Time
A M P M
Getting Help
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