Troubleshooting - Cabletron Systems CSMIM-T1 Administrator's Manual

This section provides answers to the questions frequently asked by Annex
Manager users.
Starting Annex Manager
Annex Manager's startup procedure reads all the parameter, group
definitions, and other data files. This may take several seconds or more,
depending on your workstation and its current load. Annex Manager
displays an in-progress message to indicate that it is initializing its
database.
"Not Reachable" Status
You may try to connect to an Annex and receive the
REACHABLE
conditions described below. If you check these situations and
still cannot connect to the Annex, call technical support.
Did you enter a correct Annex name or IP address?
Annex Manager can connect to an Annex if the name or IP
address you entered are correct. The Annex name you enter
must match a name in the Annex in the local
Is the Annex booted?
Open a direct connection to an Annex through one of its
asynchronous ports. You should be able to log onto the Annex
and run CLI commands. If you cannot log on, try to reboot the
Annex.
Can you reach the Annex from the Annex Manager's
workstation?
Use the
window on Annex Manager's workstation. If you cannot do this,
you may not have a path from your workstation to the Annex
in the network.
Is the SNMP agent running on the Annex?
CSMIM/Micro-CS Management Application Guide
CHAPTER 20

TROUBLESHOOTING

message. This may be caused by one of the
or commands to reach the Annex from a
ping telnet
NOT
file.
/etc/hosts
20-1