RUGGEDCOM ROX II
CLI User Guide
Troubleshooting
This chapter describes troubleshooting steps for common issues that may be encountered when using
RUGGEDCOM ROX II or designing a network. It describes the following tasks:
IMPORTANT!
For further assistance, contact Siemens Customer Support.
NOTE
For a description of pre-configured alarms, refer to
CONTENTS
•
Section 19.1, "Feature Keys"
•
Section 19.2, "Ethernet Ports"
•
Section 19.3, "Multicast Filtering"
•
Section 19.4, "Spanning Tree"
•
Section 19.5, "VLANs"
Section 19.1
Feature Keys
The following describes common problems related to feature keys.
Problem
A file-based feature key does not match the
hardware
Section 19.2
Ethernet Ports
The following describes common problems related to Ethernet ports.
Feature Keys
Section 5.7.1, "Pre-Configured
Solution
Each file-based feature key is licensed to a particular device. When transferring a feature
key from one device to another, such as when configuring a backup unit to replace a
malfunctioning device, the device will detect a hardware mismatch with the key and trigger
an alarm.
Do not transfer file-based feature keys between devices. Contact a Siemens Canada Ltd sales
representative to order a feature key matching the serial numbers of the hardware in the
destination device.
Chapter 19
Troubleshooting
Alarms".
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