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Observation
Signatures required
!
(displayed only if SAE mode is
enabled on the instrument)
(Plate alert)
!
Run history troubleshooting
Observation
The View button is inactive
Run queue troubleshooting
Observation
The Edit & inject button is inactive in the Run
Queue screen
Run status is Aborted but result status is Passed
SAE troubleshooting
See also "SAE error messages and actions"
Observation
The SAE button is not
displayed in the Instrument
Settings screen
SeqStudio
™
Flex Series Genetic Analyzer with Instrument Software v1.0 User Guide
Possible cause
Signature requirements are not
met.
A consumable will expire
during the run.
Possible cause
No plate or injection is
selected.
More than one plate or
injection is selected.
More than one injection is
selected.
A spectral calibration or
install run plate is selected.
The injection was canceled
but sufficient data was
collected to analyze and
generate a result.
on page
Possible cause
SAE has not been enabled by a
service representative.
Appendix A Troubleshooting
Recommended action
Sign the required objects. See "Signing during
an automated barcode run"
For information only. No action.
Recommended action
Select a plate or injection.
Tap Deselect all, then select one plate or
injection.
Possible cause
251.
Recommended action
Contact Technical Support.
Run history troubleshooting
on page
249.
Recommended action
Select one injection.
Re-injection is not allowed for
a spectral calibration or install
run plate.
No action. Normal
occurrence.
A
511
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Table of Contents
Troubleshooting
