Xxxx - ABB IRC5 Operating Manual

Troubleshooting
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5.14 17 xxxx

170001, Connected Services Agent started
Description
Agent for Connected Services has been started.
170002, Connected Services registered
Description
Robot controller has successfully registered at ABB Connected
Services Center.
170003, Connected to ABB Connected Services
Center
Description
Robot controller is successfully connected to ABB Connected
Services Center.
170004, Connected Services reset by server
Description
arg order received via ABB Connected Services Center.
Connected Services Agent will perform a reset. User will need
to re-register by repeating the registration process.
170005, Connected Services Agent reset mode
Description
Connected Services Agent has been started in reset mode.
170006, Connected Services reset by user
Description
User has requested a reset of Connected Services state on the
controller. The reset shall be applied after a restart. If this
controller has previously been registered in the ABB Connected
Services Center, the registration process will need to be
repeated.
170007, Data Collector Script loaded
Description
Data Collector version arg has been loaded.
170030, Connected Services authentication error
Description
Connection to the ABB Connected Services Center server has
failed.
Operating manual - Troubleshooting IRC5
3HAC020738-001 Revision: AA
Consequences
No communication to the ABB Connected Services center shall
be possible.
Probable causes
Validation of the server certificate was unsuccessfull.
Recommended actions
1. Check if this controller date and time is accurate.
2. Contact ABB support for assistance.
170032, Connected Services no server
connection
Description
This controller is unable to to reach ABB Connected Services
center.
Consequences
Connected Services functionality is unavailable for this robot
system.
Probable causes
Details : arg
Recommended actions
1. Check above details for possible causes.
2. Check HTTP connectivity between this robot system and the
Internet.
170033, Data Collector Script start failed
Description
An error has occurred when Connected Services Agent tried
to initialize Data Collector Script.
Probable causes
Data Collector Script is incompatible with Connected Services
Agent or it has a fault.
Recommended actions
Contact ABB support for assistance.
170034, Connected Services registration error
Description
Connected Services Agent has failed to register at ABB
Connected Services Center.
Probable causes
Possible connectivity problem with the server.
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5 Troubleshooting by event log
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