ABB IRC5 Operating Manual page 39

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5
Operating manual - Troubleshooting IRC5
3HAC020738-001 Revision: AA
Action
Write a regular e-mail addressed to your local ABB support personnel, and make
sure to include the following information:
• Robot serial number
• RobotWare version
• External options
• A written fault description. The more detailed, the easier for the ABB support
personnel to assist you.
• if available, enclose the license key.
• attach the diagnostics file!
Mail it!
© Copyright 2005-2018 ABB. All rights reserved.
2 Introduction to troubleshooting
2.4 Filing an error report
Continued
39