Avaya S8700 Maintenance Manual page 86

Alarms, Errors, and Troubleshooting
All relevant alarms must be timestamped at or near the time of interchange.
Enter display alarms for categories SPE
and environ. Are there any major
alarms against CARR-POW?
no
Is there a Major alarm against
the standby SW-CTL?
no
Are there major alarms against other
SPE components?
no
Enter display errors and look for unalarmed
errors for SPE components, CARR-POW
and SYSTEM. Is there a SYSTEM
error 6001 or 6101.
no
Is there a SYSTEM error 6002, 6003,
6102, or 6103?
no
Is there an error 150 against any SPE component?
no
Is there a PKT-INT error 100?
no
Is there a TAPE error 3585 with aux code 408?
no
Proceed to the next flowchart, Testing
the Standby SPE
Figure 4-2. Determining the Cause of a Server Interchange
4-12 Issue 1 May 2002
yes
Consult CARR-POW in
Chapter 9.
yes
Replace the standby
MSSNET circuit pack.
If handshake is down (check status spe),
yes
replace the alarmed standby circuit pack
If handshake is up, execute a
test long clear of the alarmed
component and consult documentation
for that MO in Chapter 9.
yes This indicates a serious processor/memory
bus problem. Busyout or, preferably, lock
the standby SPE to prevent an
interchange, and escalate the problem.
yes
Use the SYSTEM error table following this
chart to determine which SPE component
is implicated.
yes
Consult the MO documentation for the
indicated component.
yes
Consult MO documentation for PKT-INT.
yes
Consult MO documentation for TAPE.
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