Avaya S8700 Maintenance Manual page 464

Maintenance Commands
Level 2
Threshold
EWT
OCW
Output (for S8700 Multi-Connect)
list skill-status
S C O D D D
Grp Grp Grp L S C T P Q
No. Name Type S O W A A P SO
3 dvit hunt group 3
ucd-mia n
6 Skilled agent hunt group #6
ead-loa n
7 Skilled agent hunt group #7
ead-loa n
Command successfully completed
Field descriptions are the same as for the S8700 IP Connect.
7-208 Issue 1 May 2002
Second wait time threshold; when exceeded, calls routed to contingency
reserve agents
Estimated wait time for calls queuing to hunt group/skill group
Oldest call waiting time in queue for the hunt group/skill group
SKILL STATUS
Extension/
Service
Level
38000
20 /
60000
20 /
60007
20 /
Level 1 Level 2
Threshold Threshold S EWT
/ /
/ /
/ /
OCW
0 0
0 0
0 0
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