Managing Group Communications
Fixing problems
Problem
Users get a busy signal
when they try to page.
Some group members
report that they don't hear
a page.
More information
You can create up to 32 paging groups on Avaya Communication Manager.
●
Each group can have up to 32 extensions in it.
●
One telephone can be a member of several paging groups.
●
Related topics
See "Group Paging" in Feature Description and Implementation for Avaya Communication
Manager, 555-245-205, for detailed information on paging over speakerphones.
496 Administrator Guide for Avaya Communication Manager
Possible causes
All phones in the group are busy
or off-hook.
All phones in the group have
Send All Calls or Do Not Disturb
activated.
Some phones in the group are
busy or off-hook.
Some phones in the group have
Send All Calls or Do Not Disturb
activated.
Solutions
Wait a few minutes and try
again.
Group members must
deactivate these features in
order to hear a page.
Wait a few minutes and try
again.
Group members must
deactivate these features in
order to hear a page.