Deleting And Erasing Announcements - Avaya Communication Manager Administrator's Manual

Managing Announcements

Deleting and Erasing Announcements

You can use a system telephone to delete recorded announcements from an announcement
circuit pack that does not have stored memory. When you delete the announcement from the
circuit pack, you do not delete the announcement from your system backup tape or disk.
You can also erase the announcements stored on an integrated announcement circuit pack that
has stored memory.
Note:
The system denies any attempt to delete an announcement while it is playing,
Note:
being transferred, or being backed up to FLASH (amber LED is flashing),
regardless of whether the attempt is from a system telephone, the SAT, or
through an FTP session.
Before you start, gather the following information:
Look up the announcement extension, which is mapped to a specific TN2501AP circuit
●
pack or VVAL gateway by location.
1. At the SAT, type list integrated-annc-boards and press Enter.
2. Determine the extension(s) for the announcement(s) that you want to delete.
Record the feature access code (FAC) for an announcement session.
●
We will use a telephone with console permissions to delete the recorded announcement
assigned to extension 1234. In our example, we know that the announcement feature access
code is *56.
To delete an announcement:
1. Dial *56 from a telephone or console.
You hear dial tone.
2. Dial 1234.
You hear dial tone.
3. Dial 3 to delete the announcement from the announcement circuit pack.
You hear a confirmation tone.
If the announcement is protected or is playing at the time of the command, you hear a fast
busy signal (reorder tone) and the system does not delete the announcement.
4. Hang up the telephone.
5. To ensure that an announcement was deleted, dial 1234.
You hear a busy signal if the announcement was deleted.
6. Repeat Steps 1-5 for each announcement that you want to delete.
You can delete only one announcement at a time.
462 Administrator Guide for Avaya Communication Manager