Avaya Communication Manager Administrator's Manual page 201

Hide thumbs Also See for Communication Manager:
Table of Contents

Advertisement

Creating coverage answer groups
You can create a coverage answer group so that up to 8 phones simultaneously ring when calls
cover to the group. Anyone in the answer group can answer the incoming call.
Instructions
To add a coverage answer group:
1. Type add coverage answer-group next and press Enter.
The
Coverage Answer Group
Figure 70: Coverage Answer Group screen
GROUP MEMBER ASSIGNMENTS
Ext
1: ________ ___________________________ 5: ________ __________________________
2: ________ ___________________________ 6: ________ __________________________
3: ________ ___________________________ 7: ________ __________________________
4: ________ ___________________________ 8: ________ __________________________
2. In the Group Name field, enter a name to identify the coverage group.
3. In the Ext field, type the extension of each group member.
4. Press Enter to save your new group list.
The system automatically completes the Name field when you press Enter.
Related topics
See
Assigning a coverage path to users
path.
screen appears.
COVERAGE ANSWER GROUP
Group Number: ___
Group Name: COVERAGE_GROUP_
Name (first 26 characters)
Setting up Advanced Call Coverage
Ext
Name (first 26 characters)
on page 194 for instructions on assigning a coverage
Issue 1 June 2005
201

Hide quick links:

Advertisement

Table of Contents

Troubleshooting

loading

Table of Contents