Avaya Communication Manager Administrator's Manual page 493

Fixing problems
Problem
Users report that they
can't page.
More information
Users page by dialing the trunk access code assigned to a zone. For your users' convenience,
you may also want to consider the following options:
Add the paging trunk access codes to an abbreviated dialing list and allow users to page
●
using the list.
Note:
Don't use special characters in abbreviated dialing lists used with chime paging.
Note:
Assign individual trunk access codes to Autodial buttons.
●
Assign individual trunk access codes to Busy buttons. The status lamp tells the user
●
whether or not the trunk is busy.
For attendants, you can provide one-button paging access by assigning trunk access
●
codes for paging zones to the Direct Trunk Group Select buttons on the attendant
console.
With an appropriate class of restriction, remote callers can also make loudspeaker pages.
Related Topics
See Paging Over Speakerphones
See "Loudpeaker Paging" in Feature Description and Implementation for Avaya Communication
Manager, 555-245-205, for detailed information on chime paging over loudspeakers.
Setting up Chime Paging Over Loudspeakers
Possible causes
The attendant has taken
control of the trunk
group.
below for another way to let users page.
Solutions
Deactivate attendant
control.
Issue 1 June 2005 493