Avaya Communication Manager Administrator's Manual page 307

Call Detail Recording
Using the MASI link, Avaya Communication Manager is able to track call detail information for
calls made using MMCX terminals and interfaces. CDR records all calls originating from or
terminating at a MASI terminal. MASI CDR does not record ineffective call attempts when all
MASI paths are busy.
The Resource Flag value of 8 indicates a MASI call. This field appears in unformatted, int-isdn,
expanded and customized CDR formats. For formats other than these, you can determine that a
call involves a MASI terminal or trunk by the trunk access code (TAC), dialed number or calling
number fields.
The following are the CDR capabilities of MASI. Administration information is under the heading
How to administer MASI
Incoming/Outgoing Trunk Call Splitting
●
Call splitting does not produce separate records for MMCX calls that are transferred or
conferenced.
Intraswitch CDR
●
You can administer intraswitch CDR to monitor MASI terminals. To do this, simply add the
MASI terminal extension on the Intraswitch CDR screen. Avaya Communication Manager
then monitors calls from MASI terminals to other MASI terminals, and calls between MASI
terminals and Communication Manager stations.
CDR Privacy
●
You can administer a MASI terminal for CDR Privacy.
Account Code Dialing and Forced Entry of Account Codes
●
This is not supported for MASI terminals. Therefore, make sure the COR you assign does
not force entry of account codes.
Trunk CDR
●
You can get call detail records for all incoming and outgoing calls made over MMCX
interfaces.
Call redirection / Voice-messaging access
MMCX users can enter an Avaya Communication Manager extension, including an AUDIX hunt
group, Callmaster agent, attendant console or telephone as their coverage point.
If AUDIX is established as the MASI terminal's coverage point, the MASI terminal receives
message waiting indication, and dials the AUDIX hunt group extension to retrieve messages.
Once connected to AUDIX, operation for the MMCX user is the same as for a Communication
Manager station user, including use of # to identify the extension, if desired.
Note:
It is not possible to determine the call coverage status of a MASI terminal.
Note:
on page 293.
Multimedia Applications Server Interface
Issue 1 June 2005 307