Avaya Communication Manager Administrator's Manual page 458

Managing Announcements
To record or change the announcement:
1. Dial *56 from a telephone or console.
If you hear dial tone, go to step 2.
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If you hear a fast busy signal, hang up and redial the FAC and extension every 45
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seconds until you hear dial tone.
2. Dial the announcement extension 1234.
You hear dial tone.
3. Dial 1 to begin recording.
If you hear a beep or stutter tone, begin speaking. If the circuit pack memory becomes
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full during recording, the system drops your connection and does not retain the
announcement.
If you hear intercept tone, hang up and record your announcement on another extension
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that is assigned to a different circuit pack.
4. To end the recording:
If you are using a digital telephone, press #. You hear dial tone allowing you to continue
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your session (for example, dial 2 to hear the announcement just recorded).
If you are using an analog telephone, hang up. If your analog telephone is not connected
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through lineside DS1, the system records an electrical click at the end of the recording.
You have to redial the announcement feature access code to continue your session.
5. To listen to the announcement you just recorded:
If you are using a digital telephone, do not hang up. Dial 2. The recording plays back
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through the handset.
6. If you are not satisfied with the announcement,
press 1 to re-record the announcement.
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press 3 to delete the announcement and end the recording session.
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7. If you want to listen to the announcement after you have hung up, dial the extension from
any telephone or console. In this example, dial 1234. The announcement plays through the
handset. When dialing announcement extensions directly, if the announcement does not
exist (i.e., has not been recorded or FTP'd to the board), the caller hears silence instead of
a busy tone with the VAL type sources (TN2501 or G700 Gateway). With TN750 boards, a
busy tone is provided in this case.
Note:
You have to wait 15 seconds after you record the announcement before you can
Note:
dial the extension to hear your announcement. During this 15-second window,
you cannot record a new announcement and no one can play this
announcement. You can re-record the announcement. Dial the feature access
code, dial the extension, and press 2 before the 15-second timer expires.
458 Administrator Guide for Avaya Communication Manager