Avaya Communication Manager Administrator's Manual page 478

Hide thumbs Also See for Communication Manager:
Table of Contents

Advertisement

Managing Announcements
Use this procedure to ensure that the announcement length is accurate:
1. Administer the announcement on Communication Manager (change
announcements), using the identical filename in the Name field without spaces or
the .wav file extension.
2. Attempt to play the announcement that was administered first and transferred second.
Communication Manager returns a busy signal at the first play attempt.
3. Attempt to play the announcement that was administered first and transferred second in
a telephone access session.
Again, a busy signal is returned at the first play attempt.
4. Re-record this announcement with the same filename at a telephone.
Instructions
To copy an announcement to a VAL circuit pack or to another LAN device:
1. Ensure that the steps in
2. At the FTP client, type put filename.wav and press Enter.
Example: put Closed.wav
3. List the contents of the VAL announcement directory or LAN device and look for the
announcement file among those listed.
Note:
FTP upload or download of announcement files does not preserve its timestamp.
Note:
The file receives the current date and time when it is written to the circuit pack or
to a computer.
4. After you are sure that the announcement is on the VAL circuit pack, administer the
announcement on Communication Manager (change announcements), using the
identical filename in the Name field without spaces or the .wav file extension.
5. Terminate the FTP session (see
Combining tasks
When you combine copying (the get command) and moving (the put command)
announcement files, you can rearrange VAL announcements.
Before you start
Know the IP address, the filename, and location of the destination VAL circuit pack to
which you are moving an announcement. To find this information, type list directory
board nnnnn, where nnnnn is the board location, to display the announcements
directory for a VVAL. For a TN2501AP VAL board, type list directory board
nnnnn/annc (adding the /annc extension) to reach the announcement directory.
478 Administrator Guide for Avaya Communication Manager
Setting up an FTP session
Ending an FTP session
on page 473 are complete.
on page 479).

Hide quick links:

Advertisement

Table of Contents

Troubleshooting

loading

Table of Contents