Remote Logout Of Agent - Avaya Communication Manager Administrator's Manual

MF Incoming Call Trace
Valid entries
y/n
MLPP Service Domain
Valid entries
1 to 16777215
Preemptable
Valid entries
y/n

Remote Logout of Agent

Use a feature access code to logout an idle ACD or EAS agent without being at the agent's
telephone.
Valid entries
y/n
Usage
Enter y to allow assignment of a Call Trace COR to a
station. Avaya Communication Manager then generates
an MFC backward signal (administered on the
System-Parameters Multifrequency-Signaling
screen) during call setup instead of the "free" signal.
This triggers the central office to collect trace information
before releasing the calling party, if the terminating
station's COR has this feature set to y.
Usage
Enter the service domain for users and trunks to which
this particular COR is assigned.
Usage
An entry of y makes extensions with this COR
preemptable for Multiple Level Precedence and
Preemption calls.
Usage
Enter y to allow remote logout of an idle ACD or EAS
agent.
Class of Restriction
Issue 1 June 2005 781