Avaya Communication Manager Administrator's Manual page 247

Vector Directory Numbers
A VDN is an extension that directs an incoming call to a specific vector. This number is a "soft"
extension number not assigned to an equipment location. VDNs must follow your dial plan.
We will create VDN 5011 for our sales department. A call into 5011 routes to vector 11. This
vector plays an announcement and queues calls to the sales department.
!
SECURITY ALERT:
Vector fraud is one of the most common types of toll fraud because vectors route
SECURITY ALERT:
calls based on the class of restriction (COR) assigned to the VDN. See the Avaya
Toll Fraud and Security Handbook, 555-025-600 for more information.
Adding a vector directory number
To add a vector directory number:
1. Type add VDN 5011 and press Enter.
You enter the VDN extension you want to add. The
appears.
Figure 103: Vector Directory Number screen
Acceptable Service Level (sec):
VECTOR DIRECTORY NUMBER
Extension: 5011
Allow VDN Override? n
Vector Number: 11
AUDIX Name:
Messaging Server Name:
Measured: both
VDN of Origin Annc. Extension: 301
1st Skill:
2nd Skill:
3rd Skill:
Return Destination:
VDN Timed ACW Interval:
BSR Application:
BSR Available Agent Strategy: 1st-found
Vector Directory Number
Name: Sales Department
COR: 1
TN: 1
Managing Vectors and VDNs
screen
Issue 1 June 2005 247