Recording Calls Between Users On The Same Server - Avaya Communication Manager Administrator's Manual

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More information
You can also administer Communication Manager to produce separate records for calls that are
conferenced or transferred. This is called Call Splitting. There are many other variations that
you can administer for CDR, and these are described in the screens section of this book.
Related topics
For additional information on CDR, see Feature Description and Implementation for Avaya
Communication Manager, 555-245-205.
For more information about how to connect a CDR output device, see the Installation for
Adjuncts and Peripherals for Avaya Communication Manager.
The Call Detail Acquisition and Processing Reference Manual also contains CDR information,
but has not been updated in several years and is no longer entirely accurate.

Recording Calls Between Users on the Same Server

Call detail recording generally records only those calls either originating or terminating outside
the server running Communication Manager. There may be times when you need to record
calls between users on the local server. Intra-switch CDR lets you track calls made to and from
local extensions.
Instructions
In this example, we administer Communication Manager to record all calls to and from
extensions 5100, 5101, and 5102.
1. Type change system-parameters cdr and press Enter.
The CDR System Parameters
2. In the Intraswitch CDR field, type y.
3. Press Enter to save your changes.
4. Type change intra-switch-cdr and press Enter.
The Intra-Switch CDR
588 Administrator Guide for Avaya Communication Manager
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