Chapter 2 — Using the Device SMON ......10 Accessing Avaya C460 SMON ......10 The Device SMON User Interface .
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Chapter 3 — Using Switch Statistics ......17 Accessing the Switch Statistics Window ..... .17 Viewing the Switch Statistics Gauges and Pie Charts .
Preface Welcome to Avaya C460 SMON. This chapter provides an introduction to the structure and assumptions of the guide. It includes the following sections: • The Purpose of This Guide purpose of this guide. • Who Should Use This Guide audience of this guide.
RMON standard and Avaya Inc.’s SMON concepts and an introduction to the SMON tools. • Using the Device SMON Avaya C460 SMON and the Device SMON tools. It also describes the Device SMON user interface. • Using Switch Statistics Statistics tool in detail, including sample screens and filtering options.
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Using Avaya C460 SMON Dialog Boxes appear in SMON tools. • Setting Up the SMON License license so that SMON will work with Avaya C460 Devices. viii - Dialog boxes that - How to set up the SMON Avaya C460 SMON User Guide...
SMON Overview This chapter describes SMON, Avaya Inc.’s switched network monitoring system. This chapter includes the following sections: • What is RMON • What is SMON monitoring technology. • Overview of SMON • Device SMON Tools function. • AnyLayer SMON Tools they function.
• RMON II analyzes the upper layers (Layers 3 and above). RMON is an industry standard that Avaya Inc. and other companies have adopted in their network management applications. SMON takes the RMON standard and extends it to the switching environment.
Overview of SMON SMON is an RMON-compliant network management suite that implements the SMON extensions to RMON. SMON works with the other components of Avaya MultiService Network Manager to provide a full spectrum of in-depth monitoring of switch traffic and network performance.
For information on implementing TopN filtering, refer to “Using the Define TopN Filter Dialog Box” on page Device SMON Tools The following sections describe the Device SMON tools for Avaya C460: • Switch Statistics Overview detailed information on traffic passing through the switch fabric.
Switch Statistics Overview The Switch Statistics tool provides details of the traffic passing through the switch fabric and allows you to detect problems on the switch. Once a problem has been detected, you can use VLAN or Port Statistics to determine more precisely the cause of the problem.
Switch Statistics makes it straightforward to discover the cause of a problem. For example, using Switch Statistics you may discover that there are too many errors on a specific switch. You could then use Port Statistics to help indicate the port from which the problem originates. For more information on using the Port Statistics tool, refer to Statistics.
VLAN Statistics represents the information as a horizontal bar chart. Using this tool in conjunction with Port Statistics and Switch Statistics makes it straightforward to discover the cause of a problem. For example, using VLAN Statistics you may discover that there are too many broadcast errors on a specific VLAN.
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For more information on using the Alarms and Events tool, refer to Figure 1-1. Events Overview - Rising Event - Falling Event Chapter 7, Using Alarms and Time Events. Avaya C460 SMON User Guide...
Protocol Distribution Overview Protocol Distribution provides you with details about the protocols routed by an Avaya C460 routing module, and tracks the distribution of traffic through the device among various network and application layer protocols. Protocol Distribution collects all information in real-time, and displays it in a variety of powerful and easy to use graphic formats.
Using the Device SMON This chapter provides information about SMON for Avaya C460 Devices, and contains the following sections: • Accessing Avaya C460 SMON Device SMON window. • The Device SMON User Interface the user interface for Avaya C460 SMON.
Application Tabs The Application Tabs provide a method for selecting the view of the device. To switch to the device management view of the Avaya C460, click Device Manager To switch to the Device SMON view of the Avaya C460, click...
Items Total Number of Samples Avaya C460 SMON User Guide Avaya C460 SMON window status bars. Only some of the items appear in the status bar for each individual window. Table 2-2. Status Bar Items Description Status of the display. Possible statuses are: frozen, alive.
Status Line The status line provides important information about the communication status between the application and the Avaya C460 Device. The following table shows the messages and icons that can appear in the status line with a description of their meaning.
Mouse Actions The mouse actions that can be performed in Avaya C460 SMON windows allow you added flexibility when using the applications. The table below describes some of the mouse actions available in some of the SMON applications. Action Movement on a...
“Using the Auto Report Dialog Box” on page Window > Cascade Window > Close All is the name of the window you want to view. Reports “Using the Window > Next Window > Window > Window Name Avaya C460 SMON User Guide...
Using Switch Statistics Switch Statistics provides you with detailed information about the traffic passing through a switch. For a detailed overview of Switch Statistics, refer to This section discusses the following topics: • Accessing the Switch Statistics Window • Viewing the Switch Statistics Gauges and Pie Charts •...
• A traffic graph section that contains line graphs describing the characteristics of the traffic traveling through the switch. The title of the Switch Statistics window displays the Device IP Address. The gauges, pie charts, and bar graph show data for the latest time currently visible on the traffic graph.
SMON updates these gauges and pie charts in real-time according to the specified sampling interval. By viewing the relationships among these two variables, you can learn a lot about the general behavior of the switch. * Note: If contact with the device is lost, the graphs will display the Viewing the Switch Statistics Traffic Graph The lower portion of the Switch Statistics window is a traffic graph.
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This may suggest that one of the stations attached to the switch is generating the non-unicast packets. By using VLAN Statistics you can locate the VLAN where the problem originates.
Using Port Statistics Port Statistics allows you to see the data passing through each port and LAG connected to the switch. For a detailed overview of Port Statistics, refer to This section discusses the following topics: • Accessing the Port Statistics Window •...
User Names User Names disappears, and port numbers are displayed and utilization counters may be inaccurate. View > User Names , and the user defined names for View > User Names . The “Working with Avaya C460 SMON User Guide...
Selecting Ports to Display • Sorting the Port Display Viewing Packet Statistics The following graphic shows the Avaya C460 Port Statistics window with Packet Statistics displayed. The following table provides a list of the variables available in the Port Statistics - Packets window.
Chapter 4 Viewing Bandwidth Statistics The following graphic shows the Avaya C460 Port Statistics window with Bandwidth Statistics displayed. The following table provides a list of the variables available in the Port Statistics - Bandwidth window. Variable In BW Out BW Figure 4-3.
Viewing Utilization Statistics The following graphic shows the Avaya C460 Port Statistics window with Utilization Statistics displayed. The following table provides a list of the variables available in the Port Statistics - Utilization window. Variable Util Avaya C460 SMON User Guide Figure 4-4.
LAGs in the network. To open the Define Port Filter dialog box: Click Select opens. View > Define Port Filter . The Define Port Filter dialog box Figure 4-5. Define Port Filter Dialog Box “Sorting the Port Avaya C460 SMON User Guide...
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To apply the port filter, click filtered. To define the port filter without applying it, click To toggle the port filter: Click Select Avaya C460 SMON User Guide list: Selected Ports Known Ports Selected Ports >> . All ports and LAGs are added to the list.
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Figure 4-6. Define VLAN Filter Dialog Box Selected VLANs list: Known VLANs Known VLANs list. Selected VLANs . All VLANs are added to the >> list and click > list. The selected VLANs list. Selected VLANs Avaya C460 SMON User Guide...
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To deactivate the TopN filter, click Statistics window. To select a rate base, select a TopN criteria from the listbox at the bottom of the Port Statistics window. Avaya C460 SMON User Guide list: Selected VLANs Selected VLANs list and click...
When sorting by name, the bars appear in ascending order from bottom to top. When sorting by packets, the bars appear in descending order (most traffic at the bottom, least traffic at the top). Sort By pull-down listbox. The Avaya C460 SMON User Guide...
Using Extended Port Statistics Extended Port Statistics allows you to see details about the data passing through a specific port or LAG connected to the switch. For a detailed overview of Extended Port Statistics, refer to Overview” on page This section discusses the following topics: •...
Displays the distribution of packets on the port with a packet length of between 512 and 1023 octets. Displays the distribution of packets on the port with a packet length of between 1024 and 1518 octets. Avaya C460 SMON User Guide...
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Variable Priority 0 Priority 1 Priority 2 Priority 3 Priority 4 Avaya C460 SMON User Guide Description Displays the distribution of packets entering the port with a CRC alignment error. Displays the distribution of fragmented packets entering the port. Displays the distribution of jabber packets entering the port.
Displays the distribution of packets of priority 5 entering the port. Displays the distribution of packets of priority 6 entering the port. Displays the distribution of packets of priority 7 entering the port. last data received until communications are restored. 78). “Logarithmic Avaya C460 SMON User Guide...
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Statistics traffic variables, even those that are not currently selected. For information on finding the 5 highest peaks of traffic, refer to Find Top5 Peaks Dialog Box” on page Avaya C460 SMON User Guide Actions > Define Extended Port Counters Figure 5-2. Extended Port Counters Dialog Box graph.
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The number of packets on the port with a packet length of between 1024 and 1518 octets. The number of packets of priority x entering the device, where x has a value between 1 and 8. The rate at which traffic is entering the port. Avaya C460 SMON User Guide...
VLAN Statistics displays detailed statistics for each VLAN. These statistics can help you maintain proper VLAN configuration. They can also help you pinpoint problems you may discover using Switch Statistics. For a detailed overview of VLAN Statistics, refer to on page...
Device SMON Tools” on page This section discusses the following topics: • Viewing VLAN Packet Statistics • Viewing VLAN Bandwidth Statistics • Selecting VLANs to Display • Sorting the VLAN Display “Display Mode” on page “Working with Avaya C460 SMON User Guide 76).
The following table provides a list of the variables available in the VLAN Statistics - Packets window. Variable Good Bcast/Mcast Pkts In Uncsts In Avaya C460 SMON User Guide Figure 6-1. VLAN Statistics Window - Packets Table 6-1. VLAN Statistics Variables - Packets Description The number of good non-unicast packets entering the switch.
Figure 6-2. VLAN Statistics Window - Bandwidth Table 6-2. VLAN Statistics Variables - Bandwidth Description The rate at which traffic is entering the VLAN. “Sorting the VLAN Display” on Avaya C460 SMON User Guide...
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Select VLANs from the Double-click VLANs in the appear in the To select all VLANs, click Avaya C460 SMON User Guide . The Define VLAN Filter dialog box View > Define VLAN Filter Figure 6-3. Define VLAN Filter Dialog Box...
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View > Activate VLAN Filter “Port/VLAN Tab” on page at the bottom of the VLAN Statistics < list. The selected VLANs list. list, click << . All VLANs are at the bottom of the VLAN TopN pull-down Avaya C460 SMON User Guide...
When sorting by name, the bars appear in ascending order from bottom to top. When sorting by packets, the bars appear in descending order (most traffic at the bottom, least traffic at the top). Avaya C460 SMON User Guide Sort By Using VLAN Statistics...
Alarms Table. For information on the Alarms Table, refer to “Alarms Table” on page 3. View events in SMON’s Device Event Log or in the Trap Log of Avaya MultiService Console or HP-OV NNM. For information on the SMON Device Event Log, refer to page...
The following table provides a list of the fields in the Alarms Table with their description. Field Index Interface Counter Interval Avaya C460 SMON User Guide Tools > Alarms Table . The Alarms Table opens. Figure 7-1. Alarms Table Table 7-1. Alarms Table Fields Description A number identifying the alarm.
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• Rising and Falling - The first event generated can be a Rising or a Falling Event. The upper threshold for the counter. The lower threshold for the counter. The owner of the alarm. This is usually the person who created the alarm. Avaya C460 SMON User Guide...
Counter Last Value Rising Threshold [raw] Last Rising Time Falling Threshold [raw] Avaya C460 SMON User Guide field of a row in the Alarms Index Figure 7-2. Alarm Tooltip Table 7-2. Tooltip Fields Description A number identifying the alarm. The port or LAG for which the alarm was configured.
Alarm Table 7-2. Tooltip Fields (Continued) Description The time of the last Falling Event. . The alarm is deleted from the Alarms Edit > Delete Alarm . All Edit > Apply Alarm Edit > Undo Avaya C460 SMON User Guide...
* Note: A maximum of 150 alarms can be defined on a single device. Activating the Alarm Wizard To activate the Alarm Wizard, select screen of the Alarm Wizard opens. Avaya C460 SMON User Guide Using Alarms and Events - An overview of the function of - Instructions on how to run the - Detailed explanations about each of the Actions >...
To continue, click Ports screen. . To exit the Alarm Wizard without making Back Cancel Figure 7-3. Alarm Wizard - Welcome Screen . The Alarm Wizard continues with the Next . To return Next Select Avaya C460 SMON User Guide...
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* Note: A maximum of 150 alarms can be defined on a device. When you finish selecting ports and LAGs to monitor, click Next . The Alarm Wizard continues with the Select Variable screen. Avaya C460 SMON User Guide...
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Thresholds Figure 7-5. Alarm Wizard - Select Variable Screen Alarm Interval field. This is the interval at which Alarm Counters . The Alarm Wizard continues with the Next screen. pull-down list. This is the counter Avaya C460 SMON User Guide...
When you finish configuring the startup behavior and thresholds, click . The Alarm Wizard continues with the Next Avaya C460 SMON User Guide “Alarms and Events Overview” on page Figure 7-6. Alarm Wizard - Set Thresholds Alarm Startup Using Alarms and Events field.
When you finish configuring event descriptions, click Wizard continues with the Figure 7-7. Alarm Wizard - Set Description descriptions will be identical for the events of all the alarms being created. Set Event Next . The Alarm screen. Avaya C460 SMON User Guide...
• Log - The event is recorded in SMON’s Device Event Log. • Trap - A trap is sent to the manager of the device. This trap can be viewed in the Trap Log in Avaya MultiService Console or HP-OV NNM.
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3. Click To create the alarm, click Alarms Table. Figure 7-9. Summary until you reach the appropriate screen. Back until you reach the Summary screen. Next . The alarm is created and appears in the Finish Avaya C460 SMON User Guide...
The Device Event Log window has two parts. The upper part provides a description of the event. Avaya C460 SMON User Guide Using Alarms and Events View > Event Log Figure 7-10. Device Event Log...
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Event Log. • Trap - A trap was sent to the manager of the device. This trap can be viewed in the Trap Log in Avaya MultiService Console or HP-OV NNM. • log & trap - The event was recorded in SMON’s Device Event Log and a trap was sent to the manager of the device.
• Accessing AnyLayer SMON AnyLayer SMON window. • The AnyLayer SMON User Interface of the user interface for Avaya C460 AnyLayer SMON tools. Accessing AnyLayer SMON To access AnyLayer SMON for the Avaya C460: 1. Click the opens. 2. Click the left-most icon on the AnyLayer SMON Toolbar to view the Protocol Distribution tool, or the icon to view the DHCP tool.
To switch to the Avaya C460 Device Manager, click Avaya C460 Device Manager opens. To switch to the Routing Manager view of the Avaya C460, click Routing Manager To switch to the Device SMON view of the Avaya C460, click...
The following table describes the buttons on the toolbar and lists the equivalent menu options. Button Description Avaya C460 SMON User Guide Table 8-1. Toolbar Buttons Opens the Protocol Distribution window on the desktop for viewing protocol distribution statistics.
* Note: The table below describes all the items that can appear on Table 8-1. Toolbar Buttons (Continued) Opens the online-help. . The settings in the dialog box display the last applied Avaya C460 AnyLayer SMON window status bars. Only some Menu Help > Help On . The changed...
Status Line The Status Line provides important information about the communication status between the application and the Avaya C460 Device. The following table shows the messages and icons that can appear in the Status Line with a description of their meaning.
DSCP Statistics Protocol Distribution provides a detailed analysis of how the traffic passing through an Avaya C460 with a router module is distributed among network layer and application layer protocols. For a detailed overview of Protocol Distribution, refer to Overview”...
The pie chart is updated each time the device is polled. It is also updated when the display mode is changed in the Option dialog box (refer to Avaya C460 SMON User Guide Using Protocol Distribution and DSCP Statistics windows of the Protocol Directory dialog box are displayed “Using the Define TopN Filter Dialog Box”...
Using the Protocol Directory Using the Protocol Directory dialog box, you can view and configure the protocols and specific TCP/UDP ports that an Avaya C460 router module is monitoring. Based on the protocols and TCP/UDP ports selected in Protocol Directory, you can use the Protocol Distribution tool to monitor network traffic organized by protocol and TCP/UDP port number.
Default and User Defined Protocols Protocol Directory automatically includes a number of popular protocols for the Avaya C460 router modules to monitor, referred to as Default Protocols, listed in the table below. In addition, you can include other protocols for monitoring by specifying corresponding TCP/UDP ports, referred to as User Defined Protocols.
Port Numbers are available for unrestricted use by applications. The same Private Port Number might be used for different purposes by different applications. Table 9-2. User Protocols (Continued) Description SNMP packets travelling through the device. SNMP trap packets travelling through the device. Avaya C460 SMON User Guide...
• Adding a User Defined Protocol • Deleting Protocols Avaya C460 SMON User Guide Using Protocol Distribution and DSCP Statistics . The Protocol Directory dialog box opens. Figure 9-2. Protocol Directory Dialog Box on one tab and a list of Default Protocols of known protocols.
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. The new protocol information is sent to the device. Apply “Deleting list: Protocol List Protocol List , and click . The list and is highlighted Description field. field, an integer from 1 to 8191. pull-down list box. Type User Protocols list Avaya C460 SMON User Guide...
Enter a letter to search for the Protocol Name. 3. Click * Note: In each of the lists, you can type the first number of the port Avaya C460 SMON User Guide Using Protocol Distribution and DSCP Statistics . The removed protocol is highlighted in red.
The pie chart is updated each time the device is polled. It is also updated when the display mode is changed in the Option dialog box (refer to Figure 9-4. DSCP Statistics Window “Using the Options Dialog Box” on page 74). Avaya C460 SMON User Guide...
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• Checkboxes enable displaying packets or bandwidth in the bar graph. * Note: If the device stops responding, DSCP displays the last data Avaya C460 SMON User Guide Using Protocol Distribution and DSCP Statistics The Y axis represents the DSCP protocols.
Using Avaya C460 SMON Dialog Boxes This appendix consists of dialog boxes that appear within Avaya C460 SMON. * Note: In Device SMON, some of the dialog boxes can only be The following topics are discussed: • Using the Options Dialog Box •...
The General Options dialog box enables you to change the following options: • Polling Interval • Display Mode • Report Setting Avaya C460 SMON User Guide Using Avaya C460 SMON Dialog Boxes General Figure A-1. Options Dialog Box - General Tab tab at the top of the Options...
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. A directory browser window opens. Browse . The path appears in the Open - The report is formatted as a tab-delimited file. - The report is formatted as a comma-delimited file. fields. field. Reports Directory Avaya C460 SMON User Guide...
Switch Tab This tab enables you to change the display options for Switch Statistics for the Avaya C460 Device. To access the Switch tab, click the dialog box. The Switch tab opens. * Note: Changes made in the Switch Statistics Options dialog box...
The Level Indicators option enables you to change the appearance of the Indicators gauges at the top of the Switch Statistics window. This allows you to determine the range corresponding to the colors of the gauge. To configure the level indicators, slide the markers for each of the gauges to the desired percentages.
Port/VLAN Tab This tab enables you to change the display and TopN filtering options for Port and VLAN Statistics for the Avaya C460 Device. To access the Port/VLAN tab, Click the Options dialog box. The Port/VLAN tab opens. The Port/VLAN Options dialog box enables you to configure the number...
Proto Dist/DSMON Tab This tab enables you to change the display options for Protocol Distribution and DSCP Statistics for the Avaya C460 Device. To access the Proto Dist/DSMON tab, Click the the top of the Options dialog box. The Proto Dist/DSMON tab opens.
Select a directory and filename for the reports. c. Click 3. Click Avaya C460 SMON User Guide Using Avaya C460 SMON Dialog Boxes . The Report Now dialog box opens. File > Report Now Figure A-5. Report Now Dialog Box .
File > Auto Report . The Auto Report dialog box opens. Figure A-6. Auto Report Dialog Box . A file browser window opens. Browse Open Start . The first report is generated immediately. Subsequent Avaya C460 SMON User Guide...
The highlight disappears. * Note: The * Note: Since the number of VLANs/ports/LAGs may change between Avaya C460 SMON User Guide Using Avaya C460 SMON Dialog Boxes File > Auto Report . The Auto Report dialog box opens. Stop . The Find dialog box opens.
To search for a port or LAG by number: 1. Click the 2. Enter the port or LAG number in the 3. Click option button. Port/LAG Name field. Find time the value appears. option button. Port/LAG Name Find field. Port/LAG Number Avaya C460 SMON User Guide...
To search for a VLAN by number: 1. Click the 2. Enter the VLAN number in the 3. Click Avaya C460 SMON User Guide Using Avaya C460 SMON Dialog Boxes option button. VLAN Name Find time the value appears. VLAN Name option button.
2. Select the number of items and the criterion for the TopN filter. * Note: Filtering changes are only applied after clicking items from the specified subset. Actions > Define Top N Filter Figure A-7. Define TopN Filter Dialog Box . The Define TopN Filter dialog Apply Avaya C460 SMON User Guide...
TopN. The rate base can be any one of the available counters. Using the Find Top5 Peaks Dialog Box In Switch Statistics and Extended Port Statistics, you can use the Find Top5 Peaks option to find the largest value of any counter. This can help you find when a problem occurred or when a problem was most severe.
Appendix A In Switch Statistics and Extended Port Statistics, all counters are listed in the Find Top5 Peaks dialog box, including those counters not currently displayed in the Traffic Graph. Using the Sort Dialog Box You may sort the display by one of the available categories in the list.
To use SMON with Avaya C460 Devices, you must enter a valid embedded license via the Avaya C460 CLI. A unique License is required for each Avaya C460 Device regardless of the number of modules in the device. A group License is valid for the number of devices for which it was purchased.
Alarms table 45 fields 45 AnyLayer SMON 59 accessing 59 toolbar 61 tools 9 user interface 60 Avaya C460 SMON User Guide Application tabs 11 Auto report dialog box 82 Avaya C460 SMON Guide purpose vi Avaya C460 SMON User Guide...
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78 configure samples per screen 77 configure the polling interval 76 create alarms 49 define Top5 filter 87 Avaya C460 SMON User Guide define TopN filter 85 delete protocols 71 edit alarms 48 filter ports and LAGs 26...
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77 to store 78 Searching for a protocol 71 in a graph 12 Selecting directory to save reports 76 ports for display 12 protocols to display 65 report formats 76 view of device 11 Avaya C460 SMON User Guide...
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85 selecting criterion 61 Traffic graph logarithmic display 78 samples per screen 77 samples to store 78 switch statistics 19 Avaya C460 SMON User Guide User interface desktop 13 dialog area 13 overview 60 status bar 13 status line 14...
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Index Welcome to Avaya C460 SMON vi What is RMON? 1 What is SMON? 2 Who should use this guide vii Windows, managing 16 Avaya C460 SMON User Guide...
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