Avaya Communication Manager Administrator's Manual page 770

Screen Reference
Valid entries
All-toll
Tac-toll
none
Can Be a Service Observer
If you want an observer to observe users, set the users' CORs to y on the observer's COR
Service Observing Permission table.
!
SECURITY ALERT:
The use of Service Observing features may be subject to federal, state, or local
SECURITY ALERT:
laws, rules, or regulations; or require the consent of one or both of the parties to
the conversation. Customers should familiarize themselves with and comply with
all applicable laws, rules, and regulations before using these features.
Note:
You cannot enter y in the previous two fields unless Service Observing (Basic)
Note:
is enabled on the System-Parameters Customer-Options screen.
Valid entries
y/n
770 Administrator Guide for Avaya Communication Manager
Usage
Blocks the calling party from making ARS and trunk
access calls from a facility assigned the COR to certain
toll areas as defined in the Dialed String field on the Toll
Analysis screen. The Dialed String field must be marked
as being associated with the system's Toll List. The call
completes if the facility's COR also is associated with an
Unrestricted Call List and whose Dialed String field also
matches the dialed number.
Blocks the calling party from making trunk access calls
from the facility assigned the COR to certain toll areas as
defined in the Dialed String field on the Toll Analysis
screen. The Dialed String field must be marked as being
associated with the system's Toll List. The call completes
if the facility's COR also is associated with an Unrestricted
Call List and whose Dialed String field also matches the
dialed number. See Toll Analysis
additional information.
No calling party restrictions.
Usage
Enter y if users with this COR can service observe other
users.
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