Physical Security - Avaya Communication Manager Administrator's Manual

Enhancing System Security

Physical Security

Physical security is your responsibility. Implement the following safeguards as an added layer of
security:
1. Unplug and secure attendant console handsets when the attendant position is not in use.
2. Lock wiring closets and media server rooms.
3. Keep a log book register of technicians and visitors.
4. Shred all Communication Manager information or directories you discard.
5. Always demand verification of a technician or visitor by asking for a valid I.D. badge.
6. Keep any reports that may reveal trunk access codes, screen barrier codes, authorization
codes, or password information secure.
7. Keep the attendant console and supporting documentation in an office that is secured with a
changeable combination lock. Provide the combination only to those individuals who need
to enter the office.
8. Keep any documentation pertaining to Communication Manager operation secure.
9. Label all backup tapes or flash cards with correct dates to avoid using an outdated one
when restoring data. Be sure that all backup media have the correct generic software load.
388 Administrator Guide for Avaya Communication Manager