Avaya Communication Manager Administrator's Manual page 804

Screen Reference
Time In Queue Warning (sec)
Valid entries
9 to 999 or blank
Time Reminder on Hold (sec)
Valid entries
10 to 1024
INCOMING CALL REMINDERS
Alerting (sec)
Enter the number of seconds after which a held or unanswered call is disconnected from an
attendant loop and routed to another attendant or night service
No Answer Timeout (sec)
Enter the number of seconds a call to the attendant can remain unanswered without invoking a
more insistent sounding tone. Be sure to allow five seconds for each ring at all points in a
coverage path to ensure the entire path is completed before the call returns to the console.
Valid entries
10 to 1024 or blank
804 Administrator Guide for Avaya Communication Manager
Usage
Enter the number of seconds a call can remain in the
attendant queue before activating an alert.
Usage
Enter the number of seconds a call can remain on Hold.
Usage