Avaya Communication Manager Administrator's Manual page 816

Screen Reference
COVERAGE CRITERIA
COVERAGE CRITERIA are the conditions that, when met, cause the call to redirect to
coverage. Assign one of the following:
Valid entries
Active
Busy
Don't Answer
All
DND/SAC/ Goto
Cover
Number of Rings
Enter the number of rings.
Valid entries
1 to 99
816 Administrator Guide for Avaya Communication Manager
Usage
Calls redirect if at least one call appearance is busy.
Calls redirect if all call appearances that accept
incoming calls are busy.
Calls redirect when the specified number of rings has
been exceeded.
Calls redirect immediately to coverage and overrides
any other criteria with a y in this column.
Must be assigned before a user can activate Do Not
Disturb (Hospitality Services), Send All Calls (SAC), or
Go to Cover features. Allows a calling user, when
calling to another internal extension, to redirect a call
immediately to coverage by pressing a Go to Cover
button. Allows a principal temporarily to direct all
incoming calls to coverage, regardless of the other
assigned coverage criteria by pressing the Send All
Calls (or Do Not Disturb) button. Send All Calls also
allows covering users to temporarily remove their
phones from the coverage path.
Usage
This is the number of rings a user's telephone rings
before the system redirects the call to the first point in
the coverage path.