Avaya Communication Manager Administrator's Manual page 64

Planning the System
Figure 18: Feature-Related System Parameters screen
change system-parameters features
Automatic Callback - No Answer Timeout Interval (rings): 4_
Off-Premises Tone Detect Timeout Interval (seconds): 20_
Internal Auto-Answer of Attd-Extended/Transferred Calls? y
Auto Abbreviated/Delayed Transition Interval(rings):
Display Calling Number for Room to Room Caller ID Calls?
2. In the Music/Tone On Hold field, type music.
The Type field appears.
3. In the Type field, enter the type of music source you want to utilize for MOH: an extension
(ext), an audio group (group), or a port on a circuit pack (port).
4. In the text field that appears to the right of your Type selection, type the extension number,
the audio group, or the port address of the music source.
5. In the Music (or Silence) on Transferred Trunk Calls, type all.
6. Press Enter to save your changes.
7. Now administer a class of restriction with Hear System Music on Hold set to y, to allow
your local users to hear music-on-hold.
Providing MOH Service for Multiple Tenants
If you manage the switching system for an entire office building, you may need to provide
individualized telephone service for each of the firms who are tenants. You can set up your
system so that each tenant can have its own attendant, and can chose to have music or play
special announcements while callers are on hold.
Before you can administer tenants in your system, Tenant Partitioning must be set to y on the
System-Parameters Customer-Options
64 Administrator Guide for Avaya Communication Manager
FEATURE-RELATED SYSTEM PARAMETERS
Self Station Display Enabled? n
Call Park Timeout Interval (minutes): 10
AAR/ARS Dial Tone Required? y
Music/Tone On Hold: music
Music (or Silence) On Transferred Trunk Calls: all
DID/Tie/ISDN/SIP Intercept Treatment: attd
Automatic Circuit Assurance (ACA) Enabled? y
ACA Short Holding Time Originating Extension: ______
ACA Long Holding Time Originating Extension: ______
Abbreviated Dial Programming by Assigned Lists:
Protocol for Caller ID Analog Terminals: Bellcore
Trunk-to-Trunk Transfer? none
Type: _______
ACA Referral Calls: local
ACA Referral Destination: ________
screen. This setting is controlled by your license file.
page 1 of x