Avaya Communication Manager Administrator's Manual page 176

Managing Attendant Consoles
4. Type change station 4345 and press Enter.
The Station
5. In one of the Button Assignment fields, enter atd-qcalls.
The atd-qcalls button provides the visual alerting for this telephone. When this button is dark
(idle state), there are no calls in the attendant queue. When the button shows a steady light
(busy state), there are calls in the attendant queue. When button shows a flashing light
(warning state), the number of calls in the attendant queue exceeds the queue warning. The
backup-telephone user also hears an alerting signal every 10 seconds.
6. Press Enter to save changes.
Now you need to train the user how to interpret the backup alerting and give them the TAAS
feature access code so that they can answer the attendant calls.
176 Administrator Guide for Avaya Communication Manager
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