Avaya Communication Manager Administrator's Manual page 210

Handling Incoming Calls
10. From a telephone with console permissions, dial the call forwarding feature access code,
then the hunt group's extension, followed by the main number of AUDIX.
In our example, dial 51002.
Note:
You should receive the confirmation tone (3 beeps). This step is very important
Note:
as calls to the LDN night service extension do not follow coverage.
11. In voice mail, build your auto attendant with the extension of the Listed Directory Number,
not the hunt group.
The originally dialed number was the LDN. That is what Communication Manager passes to
the voice mail. In the case of the INTUITY and newer embedded AUDIX Voice Mail
systems, you can use the Auto Attendant routing table to send the calls to a common Auto
Attendant mailbox.
Setting up night console service
This section shows you how to set up night console service.
Night Console Service directs all calls for primary and daytime attendant consoles to a night
console. When a user activates Night Console Service, the Night Service button for each
attendant lights and all attendant-seeking calls (and calls waiting) in the queue are directed to
the night console.
Note:
Activating night console service also puts trunk groups into night service, except
Note:
those for which a night service button has been administered. See
trunk answer from any stationSetting up trunk answer from any station
page 213 for more information.
To activate and deactivate Night Console Service, the attendant typically presses the Night
button on the principal attendant console or designated console.
Only the principal console can activate night service. In the absence of any console, a
telephone can activate night service.
Instructions
We will put the attendant console (attendant 2) in a night service mode.
To set up Night Console Service:
1. Type change attendant 2 and press Enter.
The Attendant Console
210 Administrator Guide for Avaya Communication Manager
screen appears.
Setting up
on