Avaya Communication Manager Administrator's Manual page 696

Screen Reference
Audix
Enter y if this extension is used as a port for AUDIX. Default is n. The AAS and AUDIX fields
cannot both be y.
Audix Name for Messaging
Do one of the following actions:
Enter the name of the messaging system used for LWC Reception, or
●
Enter the name of the messaging system that provides coverage for this Agent LoginID.
●
Auto Answer
When using EAS, the agent's auto answer setting applies to the station where the agent logs in.
If the auto answer setting for that station is different, the agent's setting overrides the station's
setting. The following entries are valid:
all - immediately sends all ACD and non ACD calls to the agent.
●
acd - only ACD split /skill calls and direct agent calls go to auto answer. If this field is acd,
●
non ACD calls terminated to the agent ring audibly.
none - all calls terminated to this agent receive an audible ringing treatment. This is the
●
default.
station - auto answer for the agent is controlled by the auto answer field on the Station
●
screen.
Aux Work Reason Code Type
Valid entries
system
none
requested
forced
696 Administrator Guide for Avaya Communication Manager
Usage
Default. Settings assigned on the Feature Related
System Parameters screen apply.
Enter none if you do not want an agent to enter a
Reason Code when entering AUX work.
Enter requested if you want an agent to enter a Reason
Code when entering AUX mode but do not want to force
the agent to do so. To enter requested the Reason
Codes and EAS on the System-Parameters
Customer-Options screen must be y.
Enter forced to force an agent to enter a Reason Code
when entering AUX mode. To enter forced, the Reason
Codes and EAS on the System-Parameters
Customer-Options screen must be y.