Avaya Communication Manager Administrator's Manual page 140

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Managing Telephone Features
Table 2: Telephone feature buttons (continued)
Button name
q-calls
(Grp: ___)
q-time
(Grp: ___)
release
ringer-off
rs-alert
rsvn-halt
scroll
send-calls
(Ext: ___)
send-term
serv-obsrv
140 Administrator Guide for Avaya Communication Manager
Button label
Description
NQC
Queue Calls: associated status lamp
flashes if a call warning threshold has
been reached. Grp: Group number of
hunt group.
OQT
Queue Time: associated status lamp
flashes if a time warning threshold has
been reached. Grp: Group number of
hunt group.
Release
Releases an agent from an ACD call.
Ringer Cutoff
Ringer-Cutoff: silences the alerting
ringer on the station.
System Reset
The associated status lamp lights if a
Alert
problem escalates beyond a warm
start.
rsvn-halt
Remote Access Barrier Code Security
Violation Notification Call: activates or
deactivates call referral when a
remote access barrier code security
violation is detected.
Scroll
Scroll (display button): allows the user
to select one of the two lines
(alternates with each press) of the
16-character LCD display. Only one
line displays at a time.
Send All Calls
Send All Calls allows users to
temporarily direct all incoming calls to
coverage regardless of the assigned
call-coverage redirection criteria.
Assign to a lamp button.
Send All
Send All Calls For Terminating
Calls-TEG
Extension Group: allows the user to
forward all calls directed to a
terminating extension group.
Service
Service Observing: activates Service
Observing
Observing. Used to toggle between a
listen-only and a listen-talk mode.
Maximum
1 per hunt
group per
station
1 per hunt
group per
station
1 per
station
1 per
station
1 per
station
1 per
system
1 per
station
64 per
extension
1 per TEG
1 per
station
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