Removing Phones - Avaya Communication Manager Administrator's Manual

Removing Phones

Before you physically remove a telephone from your system, check the telephone's status,
remove it from any group or usage lists, and then delete it from the system's memory.
For example, to remove a telephone at extension 1234:
1. Type status station 1234 and press Enter.
The General Status screen appears.
2. Make sure that the telephone:
is plugged into the jack
●
is idle (not making or receiving calls)
●
has no messages waiting
●
has no active buttons (such as Send All Calls or Call Forwarding)
●
3. Type list groups-of-extension 1234 and press Enter.
The Extension Group Membership screen shows whether the extension is a member of
any groups on the system.
4. Press Cancel.
5. If the extension belongs to a group, access the group screen and delete the extension from
that group.
For example, if extension 1234 belongs to pickup group 2, type change pickup group 2
and delete the extension from the list.
6. Type list usage extension 1234 and press Enter.
The Usage screen shows where the extension is used in the system.
7. Press Cancel.
8. If the extension appears on the Usage screen, access the appropriate feature screen and
delete the extension.
For example, if extension 1234 is bridged onto extension 1235, type change station
1235 and remove the appearances of 1234.
9. Type change station 1234 and press Enter.
10. Delete any bridged appearances or personal abbreviated dialing entries and press Enter.
Removing Phones
Issue 1 June 2005 95