Avaya Communication Manager Administrator's Manual page 198

Handling Incoming Calls
Tip:
Before making changes, you can use display coverage sender group 2
Tip:
to determine which extensions or groups use path 2.
Figure 67: Coverage Path screen
change coverage path 2
COVERAGE CRITERIA
Station/Group Status
Don't Answer?
DND/SAC/Goto Cover?
Holiday Coverage?
COVERAGE POINTS
Terminate to Coverage Pts. with Bridged Appearance? n
Point1: _________ Point2: _________ Point3: _________
Point4: _________ Point5: _________ Point6: _________
6. Type r1 in a coverage Point field.
In this example, the coverage rings at extension 4101, then redirects to the external
number. If you administer Coverage of Calls Redirected Off-Net and the external number is
not answered or is busy, the call redirects to the next coverage point. In this example, the
next point is Point 3 (h77 or hunt group 77).
If you do not have the Coverage of Calls Redirected Off-Net feature, the system cannot
monitor the call once it leaves the network. The call ends at the remote coverage point.
7. Press Enter to save your changes.
198 Administrator Guide for Avaya Communication Manager
COVERAGE PATH
Coverage Path Number: 2
Next Path Number: ___
Inside Call
Active? n
Busy? y
y
All? n
y
n
COVERAGE PATH
Hunt After Coverage: n
Linkage: ___
Outside Call
n
y
y Number of Rings:2
n
y
y Holiday Table: 1
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