Avaya Communication Manager Administrator's Manual page 205

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Allowing users to specify a forwarding destination
Now that you have set up system-wide call forwarding, have your users use this procedure if
they want to change their call forwarding destination from their work (local) station.
1. They dial either their Call Forwarding Activation Busy/DA or Call Forwarding Activation All
feature access code. If your users have buttons assigned, they press those buttons, listen
for dial tone, and dial the digits.
Note:
Both Call Forwarding Activation Busy/DA or the Call Forwarding Activation All
Note:
cannot be active for the same telephone at the same time.
In this example, enter *71 for Call Forwarding Activation All.
2. They dial their "forwarding-to" off-site or on-site number.
In this example, enter 2081. This is a local number; for off-site forwarding, include the AAR/
ARS feature access code.
3. When they hear the 3-beep confirmation tone, they hang up.
Changing the forwarding destination remotely
Now that you have set up all of the required system administration for call forwarding, have your
users use this procedure if they want to change their call forwarding destination from a
telecommuting (off-site) telephone.
1. They dial their telecommuting extension.
See
Telecommuting Access
555-9126.
2. When they get dial tone, they dial either their Extended Call Forward Activate Busy/DA or
the Extended Call Forward Activate All feature access code.
In this example, enter *61 for the Extended Call Forward Activate All number.
3. When they get dial tone, they dial their extension number and press the '#' key.
In this example, enter 1014, then #.
4. Even though there is no dial tone, they dial their security code and press the '#' key.
In this example, enter 4196, then #.
5. When they get dial tone, they dial their "forwarding-to" off-site or on-site number.
In this example, enter 9-555-2081.
6. When they hear the 3-beep confirmation tone, they hang up.
on page 1506 for more information. In this example, enter
Setting up Call Forwarding
Issue 1 June 2005
205

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