Class Of Service - Avaya Communication Manager Administrator's Manual

Screen Reference

Class of Service

This screen administers access permissions for call processing features that require dial code
or feature button access.
Note:
Class of Service (COS) does not apply to trunk groups except for the Remote
Note:
Access feature.
A COS assignment defines whether or not a telephone user may access or use the following
features and functions. Up to 16 different COS numbers may be administered (0 to 15).
Field descriptions for page 1
Figure 300: Class of Service screen
change cos
Auto Callback
Call Fwd-All Calls
Data Privacy
Priority Calling
Console Permissions
Off-hook Alert
Client Room
Restrict Call Fwd-Off Net
Call Forward Busy/DA
Personal Station Access (PSA)
Extended Forwarding All
Extended Forwarding B/DA
Trk-to-Trk Restriction Override n n n n n n n n n n
QSIG Call Offer Originations
Automatic Exclusion
The screen lists the default values for each COS/feature combination. For a particular
combination, y allows access to the feature and n denies access. Assign entries on the screen
for each COS to be implemented. Default values are shown on the screen.
!
CAUTION:
Because many hunt groups are set up with COS 1, be careful when you assign
CAUTION:
restrictions to COS 1.
784 Administrator Guide for Avaya Communication Manager
CLASS OF SERVICE
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