Avaya Communication Manager Administrator's Manual page 390

Enhancing System Security
g. Use a minimum of 11 digits (combination of barrier codes and authorization codes).
h. Assign Security Violation Notification Remote to 10 attempts in 2 minutes.
5. If you use vectors:
a. Assign all Vector Directory Numbers (VDN) a unique COR. See the Avaya
Communication Manager Call Center Software Automatic Call Distribution (ACD) Guide,
07-300301, and the Avaya Communication Manager Call Center Software Call Vectoring
and Expert Agent Selection (EAS) Guide, 07-300303, for more information.
Note:
The COR associated with the VDN dictates the calling privileges of the VDN/
Note:
vector. High susceptibility to toll fraud exists on vectors that have "collect digits"
steps. When a vector collects digits, it processes those digits back to
Communication Manager and if the COR of the VDN allows it to complete the call
off-net, it will do so. For example, the announcement "If you know your party's
4-digit extension number, enter it now" results in 4 digits being collected in step 6.
If you input "90##" or "900#", the 4 digits are analyzed and if "9" points towards
ARS and "0" or "00" is assigned in the ARS Analysis Tables and the VDN COR
allows it, the call routes out of the server to an outside local exchange or long
distance operator. The operator then connects the call to the requested number.
b. If vectors associated with the VDN do not require routing the call off-net or via AAR,
assign a unique COR where the FRL is 0, the Calling Party Restriction field is
outward, the Calling Permissions field is n on all unique Trunk Group COR.
c. If the vector has a "route-to" step that routes the call to a remote server via AAR, assign
a unique COR with a unique ARS/AAR Partition Group, the lowest FRL to complete an
AAR call, and n on all unique COR assigned to your public network trunking facilities on
the Calling Permissions. Assign the appropriate AAR route patterns on the AAR Partition
Group using the change aar analysis partition x 2 command.
Tip:
You can use the display aar analysis print command to print a copy of
Tip:
your Automatic Alternate Routing (AAR) setup before making any changes. You
can use the printout to correct any mistakes.
d. If the vector has a "route-to" step that routes the call to off-net, assign a unique COR with
a unique ARS/AAR Partition Group, the lowest FRL to complete an ARS call, and n on all
unique COR assigned to your public network trunking facilities on the Calling
Permissions. Assign the appropriate complete dial string in the "route-to" step of the
vector the unique ARS Partition Group using the change ars analysis partition
x 2 command.
390 Administrator Guide for Avaya Communication Manager