Assigning Ars Fac - Avaya Communication Manager Administrator's Manual

Assigning ARS FAC

Be sure the ARS feature access code (FAC) is set up on your system. In the U.S., 9 is usually
the ARS FAC. Users dial 9 to make an outgoing call.
When a user dials 9 to access ARS and make an outgoing call, the ARS access code 9 is
dropped before digit analysis takes place. will not be part of the digit analysis.
Instructions
To assign the ARS FAC:
1. Type change dialplan and press Enter.
The DCS to QSIG TSC Gateway screen
2. Move to the 9 row and type fac in the first column. Press Enter to save your changes.
3. Type change features and press Enter.
The Feature Access Code
4. Type 9 in the ARS - access code field.
5. Press Enter to save your changes.
Location ARS FAC
The Location ARS FAC allows users in different locations to use the same "culturally
significant" FAC they are accustomed to, such as dialing 9 for an outside line, and access the
same feature. The Location ARS FAC is only accessible for calling numbers at locations
administered with that ARS FAC (for details on setting up Location ARS FAC, see the
Locations screen). If an attempt is made to use an ARS FAC at a location for which it is not
valid, the attempt is denied. The ARS access code on the
continues to be used when a location ARS does not exist. If a location ARS FAC exists, then the
ARS access code on the Feature Access Code screen is prohibited/denied from that location.
By using a local ARS code, the ability to administer two ARS codes on the Feature Access
Code screen is lost.
appears.
screen appears.
Assigning ARS FAC
Feature Access Code
Issue 1 June 2005
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