Avaya Communication Manager Administrator's Manual page 970

Screen Reference
Unhold
Allows the user to press the hold button on a telephone to release a hold (if no other line
appearance is on hold or alerting). This does not apply to BRI phones or attendant consoles.
Valid entries
y/n
ANALOG BUSY AUTO CALLBACK
With the Analog Busy Auto Callback Without Flash (ACB) feature enabled, when a caller places
a call through an analog station, and the called station is busy and has no coverage path nor
forwarding, then an announcement plays, announcing that the station is busy and prompting the
caller to enter 1 for ACB or 2 to cover to a voice mail hunt group extension.
Announcement
Appears only if the Without Flash field is y.
Valid entries
Extension
number
Voice Mail Hunt Group Ext
Appears only if the Without Flash field is y.
Valid entries
Extension
number
Without Flash
Provides automatic callback for analog stations without flashing the hook. It is applied only
when the called station is busy and has no other coverage path or call forwarding. The caller
can enable the automatic callback without flashing the hook or entering the feature access
code.
970 Administrator Guide for Avaya Communication Manager
Usage
Enter y to activate the unhold capability
Usage
Enter the extension of the announcement you want to
play for the ACB feature. This field cannot be left blank.
Usage
Enter a voice mail hunt group extension to which the call
is to be forwarded if the user enters 2 at the ACB
announcement prompt..