Avaya Communication Manager Administrator's Manual page 988
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Screen Reference
Italian Protocol Enabled
Valid entries
y/n
Field descriptions for page 11
Figure 353: Feature-Related System Parameters screen
change system-parameters features
CALL CENTER SYSTEM PARAMETERS
EAS
Message Waiting Lamp Indicates Status For: station
VECTORING
Reverse Star/Pound Digit For Collect Step? n
SERVICE OBSERVING
Service Observing Allowed with Exclusion? n
988 Administrator Guide for Avaya Communication Manager
Usage
Enter y to enable the Italian DCS feature on a
systemwide basis.
FEATURE-RELATED SYSTEM PARAMETERS
Expert Agent Selection (EAS) Enabled? n
Minimum Agent-LoginID Password Length:
Direct Agent Announcement Extension: ________
Converse First Data Delay: 0
Converse Signaling Tone (msec): 100
Prompting Timeout (secs): 10
Interflow-qpos EWT Threshold: 2
Available Agent Adjustments for BSR? _
Service Observing: Warning Tone? n
page 11 of x
Delay: ___
Second Data Delay: 2
Pause (msec): 70_
or Conference Tone?
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