Setting Up Time Of Day Routing - Avaya Communication Manager Administrator's Manual

Setting up Time of Day Routing

Time of Day Routing lets you redirect calls to coverage paths according to the time of day and
day of the week. You need to define the coverage paths you want to use before you define the
time of day coverage plan.
You can route calls based on the least expensive route according to the time of day and day of
the week the call is made. You can also deny outgoing long-distance calls after business hours
to help prevent toll fraud. Time of Day Routing applies to all AAR or ARS outgoing calls and
trunks used for call forwarding to external numbers.
Before you start
AAR or ARS must be administered on Communication Manager before you use Time of Day
Routing.
For AAR, verify that either the Private Networking field or the Uniform Dialing Plan field
●
is y on the System-Parameters Customer-Options screen.
For ARS, verify that the ARS field is y and the Time of Day Routing field is y on the
●
System-Parameters Customer-Options screen.
Instructions
As an example, we will allow our executives to make long distance calls during business hours.
Let us look at the Time of Day Routing Plan before we make any changes.
To display your Time of Day Routing Plan:
1. Type display time-of-day 1 and press Enter.
The Time of Day Routing Plan 1 screen appears.
Setting up Time of Day Routing
Issue 1 June 2005 277