Avaya Communication Manager Administrator's Manual page 130

Managing Telephone Features
Table 2: Telephone feature buttons (continued)
Button name
consult
cov-cback
cov-msg-rt
cpn-blk
cpn-unblk
crss-alert
data-ext
130 Administrator Guide for Avaya Communication Manager
Button label Description
Consult The Consult button allows a covering
user, after answering a coverage call,
to call the principal (called party) for
private consultation.
Activating Consult places the caller on
hold and establishes a private
connection between the principal and
the covering user. The covering user
can then add the caller to the
conversation, transfer the call to the
principal, or return to the caller.
Coverage Allows a covering party to store a
Callback leave word calling message for the
principal (called party).
Covr Msg Coverage Message Retrieval (display
Retrieve button): places a covering station into
the message retrieval mode for the
purposes of retrieving messages for
the group.
CPN Block Blocks the sending of the calling party
number for a call.
CPN Unblock Deactivates calling party number
(CPN) blocking and allows the CPN to
be sent for a single call.
Crisis Crisis Alert (display button): provide
this button to the telephones or
consoles that you want to notify when
any user makes an emergency call.
(You define which calls are
emergency calls on the AAR/ARS
Analysis screen by setting the Call
Type to alrt.)
After a user receives an alert, they can
press the crss-alert button to disable
the current alert.
If tenant partitioning is active, the
attendants within a partition can
receive emergency notification only
from callers in the same partition.
Data (data ext Data Extension: sets up a data call.
#) May be used to pre-indicate a data call
or to disconnect a data call. May not
be a VDN or ISDN-BRI extension.
Maximum
1 per
station
1 per
station
1 per
station
1 per
station
1 per
station
1 per
station
10 per
system
1 per data-
extension
group
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