Avaya Communication Manager Administrator's Manual page 772

Screen Reference
Category For MFC ANI
The Category for MFC ANI field always controls categories for Russian signaling trunks. It also
may control categories for R2-MFC signaling trunks, depending on what value is in the Use
COR for Calling Party Category field on the System-Parameters Multi-Frequency screen.
The Calling Party Category digit administered in this field is included as part of the ANI
information sent to the Central Office on request using R2-MFC signaling.
Valid entries
1 to 10
COR Description
Valid entries
Up to 35
characters
COR Number
This is a display-only field when the screen is accessed via an administration command such as
change or display.
Direct Agent Calling
Valid entries
y/n
772 Administrator Guide for Avaya Communication Manager
Usage
Used in other than U.S.
Usage
Enter a description of the COR that indicates how you
use it. If you make this as clear as possible (for
example, Customer Service, Legal Department), it will
be easier to remember which COR to assign when you
add users.
Usage
If this is y, users may dial an ACD agent's extension
directly, rather than anyone in the agent pool. If the
system is in Night Service, the call routes to the Night
Service extension. If the extension with this COR
belongs to an agent, the agent may receive calls
directly.