Sv8100 Desktop Applications - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100
Description
The SV8100 Desktop Applications is a suite of software that combines the telephony functionality of three
standard products:
SP310 (IP Softphone)
PC Assistant
PC Attendant
Through licensing control and user selection, the application can be tailored to meet the needs of a variety
of end users. Three additional utilities are provided as part of the Desktop Application suite:
Configuration Wizard – steps the user through the process of providing the settings that are required
to start the desktop application.
Outlook Add-In – allows the user to dial out and perform screen pops through the Contacts folder
within Microsoft Outlook.
Video Test Tool - Helps verify that the SP310 can communicate with and utilize the video camera
connected to the PC.
The SV8100 Desktop Applications uses a 1st Party CTI connection to the SV8100 for each client. With the 1st Party CTI
connection, any DSS/BLF appearances that should appear in the Desktop Application must be programmed on buttons
on the phone. If the need to monitor more than 120 DSS/BLFs, the 3rd Party Services is needed. Please refer to the 3rd
Party Services section for more detailed information.
PC Assistant
The PC Assistant enhances the operation of the NEC digital telephone set by providing easy access to
common, and not so common, UNIVERGE SV8100 voice control features. This software application
provides a very intuitive user interface that can be conveniently located at the top or bottom of the PC
screen. The user interface can even "shrink" into the edge of the screen and become visible when a call
arrives, or when the user moves the mouse to the edge of the display.
In addition to quick access to these SV8100 features, the Assistant provides a call log for easy viewing of
recent received, missed, or made calls – just like your cell phone. It also includes a directory to keep your
commonly dialed numbers close at hand, and optional features like voice recording, personal greeting,
and screen pops using Microsoft Outlook, ACT! 2005, or Goldmine 6.7 or higher.
SV8100 Features and Specifications Manual

SV8100 Desktop Applications

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