NEC Univerge SV8100 Features And Specifications Manual page 553

UNIVERGE SV8100
Program
Program Name
Number
11-13-11 Service Code Setup (for ACD) –
ACD Agent Logout by Supervisor
11-13-12 Service Code Setup (for ACD) –
Change Agent ACD Group by
Supervisor
11-13-13 Service Code Setup (for ACD) –
ACD Agent Changing Own ACD
Group
11-14-01 Service Code Setup (for Hotel) –
Set DND for Own Extension
11-14-02 Service Code Setup (for Hotel) –
Cancel DND for Own Extension
11-14-03 Service Code Setup (for Hotel) –
Set DND for Other Extension
11-14-04 Service Code Setup (for Hotel) –
Cancel DND for Other Extension
11-14-05 Service Code Setup (for Hotel) –
Set Wake Up Call for Own
Extension
11-14-06 Service Code Setup (for Hotel) –
Cancel Wake Up Call for Own
Extension
11-14-07 Service Code Setup (for Hotel) –
Set Wake Up Call for Other
Extension
11-14-08 Service Code Setup (for Hotel) –
Cancel Wake Up Call for Other
Extension
11-14-09 Service Code Setup (for Hotel) –
Set Room to Room Call
Restriction
11-14-10 Service Code Setup (for Hotel) –
Cancel Room to Room Call
Restriction (Hotel)
11-14-11 Service Code Setup (for Hotel) –
Change Toll Restriction Class for
Other Extension
11-14-12 Service Code Setup (for Hotel) –
Check-In
SV8100 Features and Specifications Manual
Description/Comments
Assign to allow an ACD Supervisor
to log out of a group.
When using service code 669 to
change an agent ACD group, the
supervisor must enter a 2-digit
number for the group. For
example, to change to ACD group
4, the entry would be 669 04.
When this service code is used, an
ACD Agent can reassign
themselves to another ACD Group.
Use to customize the set DND for
own extension used with the Hotel/
Motel feature.
Use to customize the cancel DND
for own extension used with the
Hotel/Motel feature.
Use to customize the set DND for
other extension used with the
Hotel/Motel feature.
Use to customize the cancel DND
for other extension used with the
Hotel/Motel feature.
Use to customize the set wake up
call for own extension used with
the Hotel/Motel feature.
Use to customize the cancel wake
up call for own extension used with
the Hotel/Motel feature.
Use to customize the set wake up
call for other extension used with
the Hotel/Motel feature.
Use to customize the cancel wake
up call for other extension used
with the Hotel/Motel feature.
Use to customize the set room to
room call extension used with the
Hotel/Motel feature.
Use to customize the cancel room
to room call restriction (hotel) used
with the Hotel/Motel feature.
Use to customize the change toll
restriction class for other extension
used with the Hotel/Motel feature.
Use to customize the check-in
Service Codes which are used with
the Hotel/Motel feature.
Assigned Data
1
MLT
(default = 668)
MLT
(default = 669)
MLT
(default = 670)
MLT, SLT
(default = 627)
MLT, SLT
(default = 628)
MLT, SLT
(default = 629)
MLT, SLT
(default = 630)
MLT, SLT
(default = 631)
MLT, SLT
(default = 632)
MLT, SLT
(default = 633)
MLT, SLT
(default = 634)
MLT, SLT
(default = 635)
MLT, SLT
(default = 636)
MLT, SLT
(default = 637)
MLT, SLT
(default = 638)
Issue 1.0
Level
2 3
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