NEC Univerge SV8100 Features And Specifications Manual page 1026

Issue 1.0
Included Reports:
Date and time summaries
Most frequently called numbers
Department summaries
Extension and line summaries
Longest and most expensive calls
And many more
Conditions
The following software items are installed on the PC:
Multi Site Process Manager (MSPM) to collect call records from the system.
SMB8000 Communications Analyst (version depends on license purchased, lite or full)
to allow reports and other Communications Analyst features.
There is no lite package for SMB8000 Communications Analyst.
Scheduler (default installed) to allow reports and database archival depending on the
CallAnalyst version.
SMB8000 Communications Analyst Installation Guide (default installed, PDF format).
The following optional modules of SMB8000 Communications Analyst Software require
license upgrade:
Network Client
Network clients must then call NEC for additional licensing. The license is issued on
the Communications Analyst Server installation. All license information is maintained
on the UNIVERGE SV8100 CD-CP00-AU.
Traffic Analysis
This tool allows users to view and analyze trunk capacity usage by date, time, and call
direction.
Refer to the SMB8000 Communications Analyst Installation Guide installed with the software
for more detailed information.
SMDR does not print Intercom calls.
The SMDR call buffer stores 500 calls. The buffer stores calls when the SMDR device is
unavailable. When the buffer fills, the oldest record is deleted to allow the new record to be
saved.
The UNIVERGE SV8100 SMDR does not provide data to support the tracking of tandem
calls or conference calls. Tandem calls appear as one call with extension number shown as
the trunk it was answered on, and out with the extension number as the trunk used to make
the call. Conference calls show only the last party to join the conference and the party that
answered the call.
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UNIVERGE SV8100