Sv8100 Uc Desktop Suite Applications - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100
Enhancements
UC Desktop Applications Version 2.0.0.0 or higher with main CPU software Version 2000 or higher
provides the following enhancements:
Support for the CallTo hyperlink within Microsoft Applications or web pages. Clicking a CallTo link will
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initiate a call to the number via the Desktop Application.
DNIS display for incoming calls to the Desktop station when DNIS information is provided.
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IP Softphone support for wide band codec (G.722).
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Notification by Windows toast in the system tray for missed calls and new InMail voice messages. Inmail
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Voice Message notification is only supported with Softphone mode, and not with Deskset modes.
SIP/Audio RTP encryption for IP Softphone.
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Support for generic USB handsets for the IP Softphone.
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The toolbar has a new icon to bring up the phone image for an IP Softphone.
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The ability to choose Handset or Headset for incoming and outgoing calls.
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Shared Services is enhanced to include Presence. Presence indicates the Availability Status, Location,
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Expected Return Date and Time, Forward Settings for the user's phone, and Special Instructions.
Outlook Add-In is enhanced to also include the ability to transfer or conference from the Outlook Contacts
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Folder.
Highlight Dial – Highlight a phone number within any Windows application and have it automatically dialed
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by the Desktop Application.
Recalled calls to a Desktop Station show as recalled calls instead of a new ringing call.
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The same user name and password can be assigned to IP Multiline Station, MH240 and Desktop
ports when automatic or manual registration is used (Version 3000 or higher software).
UC Desktop Applications Version 3.5.0.0 or higher provides the following enhancements:
Answering Center – The Answering Center module supports additional features to be utilized with the
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Attendant Module to provide efficient call handling in a multi-tenant environment.
Presence Enhancements – Customized Presence states and the ability to schedule Presence events.
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Enhanced Outlook Integration – A Presence State can be associated with an Outlook Calendar
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Appointment. Telephone numbers from an Outlook Contact can be added to the Desktop Speed Dial list.
Mobility Features – Provides the user the ability to view and set the Presence status and call forwarding
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rules while out of the office.
Integration with the Salesforce.com website.
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TSP enhancements for additional CRM support.
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Attendant like features without Shared Services – The Desktop Client can have the full function of Window
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mode with the DSS/BLF panel without shared services similar to the way it worked in 1.0. The DSS/BLF
panel will not show all devices in the system, but will show DSS/BLFs that are programmed on a physical
button on the terminal or DSS console attached to the terminal.

SV8100 UC Desktop Suite Applications

SV8100 UC Desktop Suite Applications
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