Vm8000 Inmail - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100
Description
The VM8000 InMail is a low cost voice mail solution that mounts onto the CD-CP00-AU. Its programming
is fully integrated with chassis programming. This system offers most voice mail system features
customers expect.
Automated Attendant automatically answers the system incoming calls. After listening to a customized
message, an outside caller can dial a system extension or use Voice Mail.
Up to eight VM8000 InMail voice mail ports are available. Configurations available are 2, 4 and 8 port.
Each reduces the total station ports available by the same number of licensed SV8000 ports. Integrated
Voice Mail enhances the telephone system with the following features:
Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This gives
the transferring party the option of retrieving the call instead of having it go directly to the mailbox.
Leaving a Message
Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller just presses their Voice Mail key to leave a
message in the called extension mailbox. There is no need to call back later.
Transferring to Voice Mail
By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to the user's
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
Live Record
While on a CO/Trunk call, an extension user can have VM8000 InMail record the conversation. The
multiline terminal user just presses the VM8000 InMail Record key; the ESL user dials a code. Once
recorded, the Voice Messaging System stores the conversation as a new message in the user's
mailbox. After calling their mailbox, a user can save, edit or delete the recorded conversation. This
feature is supported only on CO, Tie, or DID calls. It is not supported on internal calls.
A station user transferring a call can transfer the call to the called party voice mail box after an
internal station number is dialed while performing a screened transfer, or during intercom calls. The
user simply calls the extension and then dial the quick transfer dial access code (default = 8) and
hangs up. The call is placed in the mailbox and the caller hears the personal greeting.
Personal Answering Machine Emulation
SV8100 Features and Specifications Manual

VM8000 InMail

Issue 1.0
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