Um8000 Mail - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100
Description
The UM8000 Mail voice mail system, using the UNIVERGE SV8100 system and a Local Area Network,
provide Unified Messaging services for voice and e-mail messages with access at either the desktop PC
or the telephone. Unified Messaging lets the PC control telephone calls and information about each
inbound and outbound call.
Automated Attendant automatically answers the system incoming calls. After listening to a customized
message, an outside caller can dial a system extension or use Voice Mail.
Integrated Voice Mail enhances the telephone system with the following features:
Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This gives
the transferring party the option of retrieving the call instead of having it go directly to the mailbox.
Leaving a Message
Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller just presses their Voice Mail key to leave a
message in the called extension mailbox. There is no need to call back later.
Transferring to Voice Mail
By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to their own
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
Live Record
While on a CO/Trunk call, an extension user can have Voice Mail record the conversation. The
multiline terminal user just presses the Voice Mail Record key; the single line telephone user dials a
code. Once recorded, the Voice Messaging System stores the conversation as a new message in
the user's mailbox. After calling their mailbox, a user can save, edit or delete the recorded
conversation. The Live Monitor and Live Record features are supported only for External CO/Trunk
calls. Internal/Intercom calls are not supported.
SV8100 Features and Specifications Manual
Issue 1.0

UM8000 Mail

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