NEC Univerge SV8100 Features And Specifications Manual page 1354

Issue 1.0
For this feature...
1
Except where indicated, dial Service Code from intercom dial tone (e.g., press idle Speaker first).
Automatic Call
Distribution (ACD)
Automatic Route
Selection or Trunk
Group Routing
Background Music
3 - 14
Dial this Service Code...
5
655
656
657
658
659
Hookflash + 660
667
668
669
670 + ACD Group
9
725
1
When you are...
Logging out of or in to an ACD Group
Logging out of or in to an ACD Group
from a single line telephone
Activating Work Time from a single
line telephone
Canceling Work Time from a single
line telephone
Activating Rest Mode from a single
line telephone
Canceling Rest Mode from a single
line telephone
ACD Recording for SLT
Allowing ACD Agent to log into a
group
Allowing ACD Agent to log out of a
group
Allowing supervisor to change agent's
status
Changing your ACD Group
assignment
Placing an call using Trunk Group
Routing or Automatic Route Selection
Turning Background Music on and off
UNIVERGE SV8100
Also see
Function
Key...
10
17
17
13
13
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-
-
-
-
02
04
Codes Tables